Samsung phones running One UI 5.1, such as the Galaxy S23 (left) and S23 Plus (right), can make use of the Bixby Text Call feature. But despite these shortcomings, I can imagine some scenarios when Bixby Text Call might make sense. In most scenarios, it would probably just be easier to decline the call and send a separate text message if you can't answer. "With this type of technology, we are going to have to be even more cognizant and aware that what I'm responding back to, and you're responding back to me, may be out of order," she said. That's why it's even more important to pay close attention when using an intermediary like Bixby, says Diane Gottsman, a national etiquette expert and owner of the Protocol School of Texas. ![]() And when the recipient is typing, the caller hears nothing.Įven without a feature like Bixby Text Call, it's easy enough to respond to the wrong message or misconstrue someone's words over text. For example, the listener can't always tell when Bixby is about to finish speaking, especially during its long-winded (but much needed) introduction. Since one party can hear and the other can't, it's challenging to know when to speak or type. It can also be difficult to manage the natural flow of a conversation over Bixby Text Call. (I'm still not quite sure what my husband was trying to say there.)īixby's speech translation isn't always correct. As shown in the screenshot below, Bixby transcribed the speaker's comment as, "Hey outstanding just calling a check in this event," which, of course, doesn't make sense. But there were times when Bixby made some obvious mistakes. I was able to get through simple, quick conversations pretty easily using the feature. For example, we don't know whether the intonations and cadence will sound natural.īixby Text Call requires that you trust Samsung's virtual helper to accurately translate speech into text and vice versa. We also have no idea what this voice copy will sound like. Users will need to read specific sentences to create a voice copy, Samsung previously told CNET, which should prevent others from creating a voice clone by using any random clip of a person's voice. That raises many questions, perhaps the biggest of which involves whether this tool could be used to impersonate others. (Yes, you read that correctly: Samsung wants to make an AI clone of your voice!) It'll be launching in Korean before becoming available in English later this year, according to Samsung. Samsung is hoping to remedy this issue with a new tool that lets you create an artificial copy of your voice. ![]() A close friend of mine said he almost ended the call right away because he initially mistook Bixby's voice for a telemarketer's. My sister, for example, initially hung up after stating her name following Bixby's greeting. ![]() "But for someone like your grandmother, who doesn't understand what's going on, that could certainly be confusing." "I think those people who embrace technology would find it to be fascinating, innovative, unique, maybe cool," she said.
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